Customer Testimonials

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DealerRater Jan 2, 2021

Jones Ford Wickenburg has the best sales people that I have worked with in purchasing a vehicle. I am also very happy with the finance department for always making it possible to leave with my chose of vehicle. I highly recommend Jones Ford Wickenburg. I highly recommend Chris Gates or Sean Lowry to help you out with your next vehicle purchase.

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DealerRater Dec 12, 2020

My wife and I have been buying a new vehicle about every 2 to 3 years for a very long time and the purchase of our new 2020 Ford Ranger at Jones Ford in Wickenburg was the best new car sales experience we have ever had. I requested information about a specific vehicle that they had in inventory and had an almost immediate response from the general manager and a sales representative. I asked the sales rep several more questions and all were answered very quickly including questions that he needed info from the service department in order to respond. My wife and ...

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DealerRater Jun 19, 2019

I've purchased many cars in my life. Jones Ford Wickenburg was one of the best purchasing experiences I've ever had. I ended up buying a pre-owned Jeep Wrangler. During the buying process, I got treated well and didn't have to deal with the usual dealer pressure or hi-jinks. We negotiated quickly, settled on a price that I was thrilled with. If that wasn't enough, the folks at Jones even made sure some after the sale items we discovered were taken care without a hitch and made sure I was kept up to date every step of ...

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DealerRater Jun 14, 2019

Great deal and good service. I bought a jeep in February at a better price than I could find anywhere else. It had less than 15,000 miles on it and they went through it carefully. It has been a pleasure to drive and the employees there were great.

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DealerRater Jun 14, 2019

We have bought several cars from Jones Ford through the years and Brian always gives us an exceptional deal with excellent customer service. He is honest and easy to work with and really looks out for his customers.

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DealerRater Jun 13, 2019

I bought a car from here a couple years ago and it was the easiest process and has been one of the best and reliable cars I’ve had. I loved the environment at the dealership and really felt I was being taken care of. Definitely recommend!!

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DealerRater Jun 13, 2019

I brought my vehicle into Jones auto centers to have it serviced. I had taken it to big O And another company that couldn't figure out what was wrong with it. Jones Ford was able to not only fix my car But had it done in an hour.

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DealerRater Jun 13, 2019

I came in to buy a truck after Days and days of headaches from working with Phoenix dealers. They didn't have the exact truck that I wanted, But they located And brought it in from a different state. The day it got there I was in and out with a new truck in about 2.5 hours! They saved me enough money to throw a lift on it too. 10/10 Thank you guys.

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DealerRater Jun 11, 2019

I purchased a pre owned vehicle there in January 2017. They told me they would throw in two free oil changes. I did two oil changes myself and i received a notice for a free air bag update. I made an appointment and brought the vehicle in and asked about my free oil changes without any paperwork and that was promised 2.5 years ago. They told me no problem we will change your oil and filter for no charge. I received a call stating my battery terminals were corroding and i stated i would take care of that myself. The mechanic told ...

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DealerRater Mar 22, 2019

Have dealt with Jones Ford in both sales and service and have had great experiences. Just picked up the new Ranger. David F. was very knowledgable and helpful. He goes out of his way to make the sales experience enjoyable. Thank you David and Jones Ford.

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DealerRater Mar 17, 2018

Jones Ford Wickenburg is every buyers hope and dream as to what a dealership should be. We drive 30 miles to use their services. They value my time and keep me informed.

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DealerRater Feb 12, 2018

they chased down my electrical wiring problem ,, repaired said problem and a very reasonable price, this is the 2nd time I have hard my Ford 250 super duty in to Jones and both times I have been extremely satisified,,,,

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DealerRater Feb 3, 2018

After I had a flat tire AAA put on the spare. Later my car wouldn’t start so I called AAA again and this time they sent a tow truck and it took me to Jones Quick Lube. It was closing time but Service person Mike told me they would phone at 9AM the next day and let me know what was wrong. I also wanted them to repair my flat and put that on and look over the car. At 9 am Mike called, told me it was only a wire from the starter that came off, he also recommended ...

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DealerRater Feb 1, 2018

Pulled into their Quick Lube location in Wickenburg Arizona at 7:55am before their opening hour. They helped me out immediately as Service Writer Ben took they information and their Technician Jorge made the repair. Staff acts and preforms in a very professional manner. Vehicle was returned in a clean condition. An effort was made to look up the specific’s of the vehicle as it has specialty tires with a gel lining for reduction of road noise. Kudos to Facility Manager Mike and his staff... P.S. Had to list vehicle as recreational vehicle due to no listings for Tesla’...

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DealerRater Jan 30, 2018

I went to Jone’s Quick Lube and had two tires replaced on my Rv. Ben was my contact and the fellow who did the work were thorough. Clean service area and customer waiting area.

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DealerRater Jan 23, 2018

Promptly got vehicle in for service. Recommended additional item needed and quickly completed service. He was friendly and courteous throughout the job and promptly handled billing.

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DealerRater Jan 16, 2018

Why do they call it lube and oil when there is no lube work done. The oil change and tire rotation was done very quickly however I ask the service rep when he presented the bill if they had checked the air in the tires and was assured they had when I got home I checked the air and found not one tire up to specifications. This is a typical failure at Jones since when taking in my other car to the Quick Lane of Jones Ford they rarely check the air pressure. This will not prevent me from using ...

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DealerRater Nov 26, 2017

I have had great service and the personal at Jones Ford, Wickenburg have been great to work with no hassle just good honest people. I will recommend this dealership to other people.

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DealerRater Nov 23, 2017

I was taken care of immediately and kept aware of the progress. I appreciate the friendlyness of all the service staff. Thank you so much.

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DealerRater Nov 22, 2017

Thank you Jones Ford for addressing the issues with my Jeep that I was not aware of. I heard some squealing by my back tires and thought it was sand in my brakes and was not aware that they were metal to metal. I originally had gone to Jones Ford for an oil change. Service Writer Brent helped me with this need and my safety in mind. Thank you again- I would highly recommend.

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DealerRater Nov 21, 2017

Always an excellent experience!Very honest and great pricing on all services.I have absolutely no plans of taking my vehicle anywhere else!!!Thank guys for keeping my car in tip top shape!

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DealerRater Nov 17, 2017

Decent place to get your oil changed. Also had a brake job done at a very reasonable price. Mike the Service Manage is awesome, he’ll make sure you leave content.

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DealerRater Nov 2, 2017

Offered a 39.95 oil change but once I arrived it went up to 100.73! I took my concerns to the management along with my offer and they agreed to make their offer right. Great people, great service! I found the same oil change Jones Ford service department charged me 100.73 is priced at 65 dollars at Jones Ford Quick Lube a mile up the road. I do not mean to stir things up but let’s be fair and let’s be honest! I will return to do business with Jones Ford because they listened and made things right. Thank you Matt and David ...

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DealerRater Oct 31, 2017

Very good service, great price, I'll be back, oil and tire rotation , also had them check the ball joints, called me when it was ready, very happy

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DealerRater Oct 20, 2017

We have always appreciated Shorty and the other service employees being completely honest with us about what service on our car would cost, and the length of time it would take. And the popcorn in the waiting room is lots of fun!

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